Terms & Conditions
Last Updated: June 2026
Introduction
These Terms & Conditions govern the use of Repair My Headset's website and repair services.
By using our website or services, you agree to these terms.
Repair Services
All repairs are subject to inspection and assessment.
Any quotations provided before inspection are estimates only.
Additional faults discovered during repair may require further approval before work continues.
Customer Responsibilities
Customers are responsible for:
- Providing accurate contact information
- Securely packaging equipment
- Providing a clear description of faults
- Backing up any settings or data where applicable
Payment
Payment is due before repaired equipment is returned unless otherwise agreed.
Failure to make payment may result in delayed return of equipment.
Warranty
Repairs include a 6 month warranty covering the specific repair undertaken.
The warranty excludes:
- Accidental damage
- Liquid damage
- Physical abuse
- Unauthorised modifications
- Faults unrelated to the original repair
Limitation of Liability
Repair My Headset shall not be liable for:
- Loss of profits
- Loss of business
- Consequential losses
- Data loss
- Delays caused by third parties
Our liability shall not exceed the amount paid for the repair service.
Website Use
Users must not:
- Attempt to gain unauthorised access to the website
- Distribute malicious software
- Use the website unlawfully
Changes
We reserve the right to update these terms at any time.
Continued use of the website constitutes acceptance of any revised terms.