Frequently Asked Questions
How much does a repair cost?
Repair costs vary depending on the make, model, and fault. Contact us for a quotation.
What headset brands do you repair?
We repair most major brands including:
- Jabra
- Poly
- Logitech
- EPOS
- Sennheiser
- Bose
- Sony
How long does a repair take?
Most repairs are completed within 1-5 working days from receipt.
Do you offer a warranty?
Yes. All completed repairs include a 6 month warranty covering the specific repair carried out.
What should I send with my headset?
Please include:
- Your name
- Return address
- Email address
- Telephone number
- Headset make and model
- Description of the fault
Where applicable, please also include:
- USB dongle
- Charging cable
- Base station
Can you repair water damaged headsets?
In many cases yes, although success depends on the extent of the damage.
What happens if my headset cannot be repaired?
If a repair is not possible, we will contact you before any chargeable work is carried out.
Do you clean headsets?
Yes. All repaired and refurbished headsets are professionally cleaned before being returned.
Do you repair wireless headsets?
Yes. We repair both wired and wireless business headsets.
How do I send my headset?
Send your headset to:
Repair My Headset
Unit 5 National Trading Estate
Bramhall Moor Lane
Stockport
SK7 5AA
Please package equipment securely to prevent transit damage.
How can I contact you?
Email: info@repairmyheadset.co.uk
We aim to respond to enquiries within one business hour.